We are thrilled to have you as a user of our website and potential customer, however there are some things to be aware of before using our site or services. Please read thoroughly through these Terms and Conditions which govern your use of our website and the products we offer.
Your continued use of the website is your acknowledgement that you agree to the Terms and Conditions detailed herein. If you do not agree with any part of these Terms and Conditions, please stop using our website and products immediately.
The website www.greenpandasolutions.com is owned and operated by NEXGENCOMMERCE- FZCO with offices located at the following address at Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates.
Changes to Terms and Conditions
We retain the right to make updates to these Terms and Conditions at any time and for any reason. We will always make you aware of any changes before they take place. Please refer to this page for the most up-to-date version.
Accounts & Registration
Users are required to create an account to access our resources. Users must create an account prior to purchase otherwise the purchase cannot be completed. The resources will appear in the user’s account shortly after the transaction has gone through and payment has been made.
You will be asked to provide personal information such as your contact details when creating an account. Rest assured this information will not be shared with any other parties and is intended for the sole purpose of giving you access to our resources. If you would like to know more about how we use your data, please refer to our Privacy Policy.
If you suspect an unauthorised party has had access to your account, please let us know immediately.
Account Termination
Accounts are limited to one person and must not be shared with others. If we find that account details have been shared, this is a breach of our Terms and Conditions and your account will be terminated immediately.
Upon accepting these Terms and Conditions, customers recognise that Green Panda Solutions holds the right to cease their access to any or all services at any time and for any cause. Accounts might also be revoked if the company suspects a breach of the terms and conditions.
Our Business Resources
We provide a range of online business e-learning resources, subject to the terms and conditions stated herein. Please be aware that the company holds the right to cancel, interrupt, or reschedule any materials without prior notice. It is also essential to understand that the completion of these courses or materials does not guarantee the acquisition of official academic credit.
Green Panda Solutions provides all its services and associated information as-is, without any warranty, including fitness for a particular purpose or non-infringement. The company does not assure uninterrupted, error-free services, or freedom from viruses.
Intellectual Property
Upon acceptance of these Terms and Conditions and successful registration for an account, customers will be granted a non-transferable, non-exclusive license that can be revoked. This license allows access to, and use of, the services. The content provided on the website is solely for personal, non-commercial use, and any redistribution, transfer, or republishing of this content is strictly prohibited.
Payments
Prior to payment, customers are accountable for choosing the accurate service. All payments are required in advance, after customer have registered for an account. Payments, made via credit or debit cards, will be promptly processed and will reflect on the customer’s bank statement as GPNC, UAE.
Delivery
After the successful processing of payment, customers will receive their acquired training materials and content via email without delay. While delivery is generally swift, download times can vary depending on the device's connection speed and the file size. Notably, video downloads may necessitate more time compared to audio files.
Refunds
If a customer wants to end the service before the contract concludes and request a refund based on dissatisfaction, they must submit a written request within 7 days of downloading the resource material. Refund requests made beyond this period will not be considered valid.
Please allow up to 10 working days for refunded amounts to appear in your bank account.
Age Restriction
To register for an account and access our services, users must be at least 18 years old and accept full responsibility for agreeing to these terms and conditions.
Liability & Indemnification
Green Panda Solutions bears no responsibility for any direct or indirect damages that may arise from the use of its website and services. These damages might encompass, but are not confined to, loss of profits, data, service interruptions, or programme unavailability. The company is not accountable for claims from third-party organisations, loss of personal data or profits, or damages due to fraudulent behaviour. Customers agree to indemnify Green Panda Solutions against all losses and damages resulting from the use or attempted use of services in accordance with these Terms and Conditions.
Law & Jurisdiction
This agreement and any dispute or claim arising out of or in connection with it or its subject matter shall be governed by and construed in accordance with the law. Any legal action or proceeding concerning this agreement shall be brought exclusively in the courts and each party irrevocably submits to the jurisdiction of such courts for the purposes of such legal proceedings.
Contact Us
If you have any questions or concerns relating to these Terms and Conditions, please don’t hesitate to get in contact with us at [email protected].